Scenting.com is the best place to buy scenting products online. We stand behind our products and guarantee your satisfaction with every order.
Scenting.com promises to deliver high-quality products, in excellent condition, to your door. If, for any reason, your shipment is not satisfactory, we will gladly replace it or accept a return of the merchandise.
The following items may be returned for a refund:
-Merchandise that has not been removed from its original packing
-Merchandise that was mispacked or was not shipped correctly
-Merchandise that has not been installed
-Need to setup a return? Log into your account and set it up in minutes.
Scenting.com will accept returns within 30 days of when you place your order. There is no minimum value on returns and no restocking fees.
Scenting.com is not responsible for any labor costs incurred as the result of the installation of wrong or defective parts. In addition, we’re not responsible for lost shipments. Instead, you must file a lost shipment freight claim with the respective shipper. Finally, merchandise must have not been damaged in freight transit.
Some items Scenting.com sells are not available in our web catalog but can be purchased over the phone. If you purchase a special-order item by contacting or calling our toll-free number, it may not be returnable. If the item is defective or damaged, we will issue credit in full OR send you a replacement product if it’s still available for purchase. Please call our customer service number if you are uncertain about any part of this return policy or if you have unanswered questions.